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Bulky collections failing to submit

26 March 2024 at 10:30 AM


Resolved after 23h 0m. 27 March 2024 at 9:30 AM

27th March, 09:30 Bulky/small item collection has been re-enabled, after confirmation the issue in Echo with pre-bookable slots has been resolved. We will make some changes to our system to try and work around this situation in future should it happen again.

26th March, 16:45 Bulky/small item collection has currently been switched off until this is rectified.

26th March, 10:30 There is currently an issue with bulky or small items collections returning an error when submitted to Echo.

Last updated: 19 July 2024 at 12:55 PM