OS API on SocietyWorks Status

[Resolved] OS API unresponsive

Fri, 05 Jun 2026 10:40:00 +0000

There is currently an issue with the OS API, which means OS background tiling is not working. We are switching FixMyStreet to OpenStreetMap map tiling until it is resolved.

Please note the OS status page seems to always show things are okay between 0 and 10 past the hour, even if they are not.

[Resolved] OS API unresponsive

Thu, 04 Jun 2026 11:25:00 +0000

There is currently an issue with the OS API, which means OS background tiling is not working. We are switching FixMyStreet to OpenStreetMap map tiling until it is resolved.

Please note the OS status page seems to always show things are okay between 0 and 10 past the hour, even if they are not.

[Resolved] OS API unresponsive

Mon, 20 Oct 2025 09:00:00 +0000

12:45: FixMyStreet has switched back to using the OS API.

There is currently an issue with the OS API, which means OS background tiling is not working. We are switching FixMyStreet to OpenStreetMap map tiling until it is resolved.

Please note the OS status page seems to always show things are okay between 0 and 10 past the hour, even if they are not.

[Resolved] OS API unresponsive

Tue, 09 Sep 2025 14:40:00 +0000

07:30: FixMyStreet has switched back to using the OS API.

19:15: The OS API status page says all is resolved, we will leave it overnight and revert to using in the morning if still clear.

16:40: The OS API is still degraded, so we are switching FixMyStreet to OpenStreetMap map tiling until it is resolved.

15:00: There is currently an issue with the OS API, which means background tiling may be timing out (note the OS status page always shows things are okay between 0 and 10 past the hour).

If you use OS Places, this may also affect usage of that, e.g. if you include an address in your CSV export. We will look to backfill missing entries once the API is operational again.