FOIWorks on SocietyWorks Status

[Resolved] Scheduled Maintenance on 25th February 2026

Wed, 25 Feb 2026 05:00:00 +0000

We will be carrying out some scheduled maintenance on our services on 25th February 2026 between the hours of 5am and 7am. There may be short periods of downtime, which should last no longer than a few seconds in most cases, while this is completed.

Thanks for your understanding.

[Resolved] Scheduled Maintenance on 27th August 2025

Wed, 27 Aug 2025 05:10:00 +0000

We will be carrying out some scheduled maintenance on our services on 27th August 2025 between the hours of 5am and 7am. There may be short periods of downtime, which should last no longer than a few seconds in most cases, while this is completed.

Thanks for your understanding.

[Resolved] Scheduled Maintenance on 28th May 2025

Wed, 28 May 2025 05:00:00 +0000

We will be carrying out some scheduled maintenance on our services on 28th May 2025 between the hours of 5am and 7am. There may be short periods of downtime, which should last no longer than a few seconds in most cases, while this is completed.

Thanks for your understanding.

[Resolved] Scheduled Maintenance on 25th February 2025

Tue, 25 Feb 2025 05:00:00 +0000

We will be carrying out some scheduled maintenance on our services on 25th February 2025 between the hours of 5am and 7am. There may be short periods of downtime, which should last no longer than a few seconds in most cases, while this is completed.

Thanks for your understanding.

[Resolved] Scheduled maintenance on 27 November 2024

Wed, 27 Nov 2024 06:00:00 +0000

We will be carrying out some scheduled maintenance on our services on 27 November 2024 between the hours of 6am and 7am. There may be short periods of downtime, which should last no longer than a few seconds in most cases, while this is completed.

Thanks for your understanding.

[Resolved] Scheduled maintenance Wednesday 21 August

Wed, 21 Aug 2024 05:00:00 +0000

We will be carrying out some scheduled maintenance on SocietyWorks services on Wednesday 21 August between 5 and 7AM.

This will involve some short periods of downtime which should last no longer than around 10 minutes as we perform essential maintenance on our database systems. Thank you in advance for your patience and understanding.

[Resolved] Scheduled maintenance 25 June 2024

Tue, 25 Jun 2024 05:00:00 +0000

We will be carrying out some scheduled, proactive maintenance on our file storage systems as part of capacity planning on Tuesday 25 June 2024.

This will involve some short periods of downtime between the hours of 5am and 7am affecting all SocietyWorks services.

Thank you for your understanding.

[Resolved] Scheduled maintenance on 22 May 2024

Wed, 22 May 2024 05:00:00 +0000

We will be carrying out some scheduled maintenance affecting all of our services on Wednesday 22 May 2024 between 5am - 7am. This may involve some short periods of downtime which should last no longer than a few minutes.

File server maintenance

Wed, 21 Feb 2024 05:00:00 +0000

Between the hours of 5am - 7am we will be performing maintenance on our file storage clusters. We don’t anticipate this will cause any downtime, but some services may be at risk while this is carried out.

Quarterly maintenance window

Thu, 23 Nov 2023 05:00:00 +0000

This is our regular scheduled maintenance window.

During this window we performed database upgrades and restarts.

[Resolved] Memory usage on FOIWorks

Sun, 10 Sep 2023 18:38:00 +0000

A process handling a particular PDF caused the server to use all available memory, which then led to the web server being killed. The server was automatically restarted at 19:02.