SocietyWorks Status

No issues detected

► ▲ Services

FixMyStreet Pro Operational

WasteWorks Operational

FOIWorks Operational

Network Operational

► ▲ Integrations

Abavus Operational

Alloy Operational

ATAK Operational

Bartec Operational

Confirm Operational

Echo Operational

EvoClaim Operational

Ezytreev Operational

HIAMS Operational

Infreemation Operational

Jadu Operational

SalesForce Operational

Symology Operational

Uniform Operational

Incident history

26 March 2024 at 10:30 AM

Bulky collections failing to submit

Resolved after 23h 0m

29 February 2024 at 5:00 AM

Quarterly maintenance window ℹ

We will be carrying out some scheduled database maintenance affecting all of our services on Thursday 29 February 2024 between 5 AM - 6 AM. This may involve some short periods of downtime which should … 21 February 2024 at 5:00 AM

File server maintenance ℹ

Between the hours of 5am - 7am we will be performing maintenance on our file storage clusters. We don’t anticipate this will cause any downtime, but some services may be at risk while this is … 6 February 2024 at 9:00 AM

Intermittent Echo errors

Resolved after 6h 0m

24 January 2024 at 6:17 PM

Echo unavailable

Resolved after 13h 59m

12 January 2024 at 5:00 AM

Database upgrade ℹ

The database server and associated websites were taken offline briefly in order to increase the amount of cores and memory on the server. 9 January 2024 at 10:45 PM

Database disk upgrade

Resolved after 20m

9 January 2024 at 5:00 PM

Database disk space

Resolved after 6h 0m

2 January 2024 at 12:27 PM

High load and traffic on FixMyStreet

Resolved after 23h 58m

23 November 2023 at 5:00 AM

Quarterly maintenance window ℹ

This is our regular scheduled maintenance window. During this window we performed database upgrades and restarts. 10 September 2023 at 6:38 PM

Memory usage on FOIWorks

Resolved after 24m

16 August 2023 at 5:00 AM

Quarterly maintenance window ℹ

This is our regular scheduled maintenance window, if required. Non-essential maintenance that requires downtime can be scheduled in this slot. Currently no work is scheduled. 19 June 2023 at 11:17 AM

DDOS attack

Resolved after 3h 26m

19 June 2023 at 11:17 AM

DDOS attack

Resolved after 6m

17 May 2023 at 5:00 AM

Quarterly maintenance window ℹ

This is our regular scheduled maintenance window, if required. Non-essential maintenance that requires downtime can be scheduled in this slot. During this window, we upgraded the databases, activated …